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calls are charged at 10p per minute from a BT landline. Mobiles and other network charges may vary.

Lines are open: Monday to Friday 8am–9pm Saturday 9am–5:30pm Sunday 10am–5pm

Contact Us

If you have any queries regarding Hastings essential, please contact the relevant department during office hours.

Lines open:

Monday to Friday 8am–9pm
Saturday 9am–5:30pm
Sunday 10am–5pm

Sales

Call0871 200 3048

Fax01424 735 702

Customer Services

For general enquiries and existing policyholders

Call0844 800 3844

Need to make a Claim?

Call0844 561 6066

Head Office (Bexhill)

Address

Conquest House
Collington Avenue
Bexhill-on-Sea
TN39 3LW

Complaints

If you wish to make a complaint, please use the following contact details:

Call0844 800 3844

Emailcustomerrelations@hastingsdirect.com

Address

Customer Relations Department
Hastings Direct
Conquest House
Collington Avenue
Bexhill-on-Sea
East Sussex
TN39 3LW

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Hastings Insurance Services Limited, trading as Hastings essential, is authorised and regulated by the Financial Conduct Authority (register number 311492). Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex TN39 3LW. Registered in England and Wales no. 3116518. All policies are subject to English Law. Calls may be recorded for our mutual protection. Calls to 0844 numbers will cost 5p per minute from a BT landline, calls from other operators and mobile providers may vary and will be charged at their standard rates.