Contact us

If you have any queries regarding Hastings Essential, please contact the relevant department during office hours.

Lines open:

Monday to Friday 9am-6pm
Saturday 10am-2pm
Sunday Closed

New quote

For a new car insurance quote:

Customer Services

The easiest way to make a change is through MyAccount or please fill in this online form.

Are you:

  • An NHS / critical care worker
  • Having problems making payments
  • Suffering from a bereavement or severe / long term illness, injury or disability?

Here's how you select priority help.


To register a new claim:

Open 24 hours a day, seven days a week.

Head Office (Bexhill)

Hastings Insurance Services Limited,
Conquest House,
Collington Avenue,
East Sussex,
TN39 3LW
Registered in England and Wales no. 3116518

Customer complaints

If you wish to make a complaint, please use the following contact details: