Contact us

If you have any queries regarding Hastings Essential, please contact the relevant department during office hours.

Lines open:

Monday to Friday 8am–9pm
Saturday 9am–5:30pm
Sunday 10am–5pm

New quote

For a new car insurance quote:

Customer Services

For general enquiries and existing policyholders


To register a new claim:

Open 24 hours a day, seven days a week.

Head Office (Bexhill)

Conquest House
Collington Avenue
East Sussex
TN39 3LW

Customer complaints

If you wish to make a complaint, please use the following contact details: